Lapland Taxi
Privacy policy

Data controller

TMI Esa Lompolojärvi (Lapland Taxi), Viidenkuja 14, 95980 Ylläsjärvi. info@laplandtaxi.fi, +358 20 144 4190

Privacy requests

Send requests by email to info@laplandtaxi.fi.

Purpose and legal basis

We process data to book, confirm, carry out and invoice rides and to communicate with customers. The legal basis is the contract with the customer and obligations under accounting law. Website analytics is based on consent.

Data processed

• Name, phone number, email address and preferred language
• Ride details: date, time, pickup and destination, passengers, luggage, flight or train number, return transfer
• Need for child seats and other special needs you tell us
• Price and payment details
• With consent: website usage data (Google Analytics)

Sources

Data is received from the customer via the booking form, by phone or by email.

Recipients

Data is processed by Lapland Taxi staff and the driver of the ride. Processors are our website and database provider (Base44) and, for analytics, Google. Data is not sold or shared for marketing.

Transfers outside the EU/EEA

Service providers may also process data outside the EU/EEA. Transfers rely on the European Commission's standard contractual clauses or another lawful transfer mechanism under the GDPR.

Retention

Ride data is kept as long as needed to provide the service, and invoicing data for the period required by accounting law. Plain enquiries are deleted within one year. Google Analytics data is deleted automatically after 26 months.

Security

Only staff can access the data, using personal accounts and two-step verification. The website uses an encrypted connection (HTTPS).

Your rights

• Right of access to your data
• Right to rectification and erasure
• Right to restrict and object to processing
• Right to data portability (where applicable)
• Right to withdraw consent and to lodge a complaint with the Finnish Data Protection Ombudsman (tietosuoja.fi)